Privacy Policy for This Website
This policy confirms how customer records remain strictly private between property owners and the field crew, proving that personal information given for concrete estimates is never sold, tracked online, or shared for marketing.
What we collect from you
When you request an estimate through this website, we collect your name, phone number, email address, and the street address where concrete work is needed. Our web server automatically logs your internet protocol address and browser version to maintain connection security. We do not collect payment details through this site or run marketing intake forms.
How we use your details
Our office uses your details to reply to the enquiry within 1 business day. We use your property address to schedule the consultation visit on site. We use your project measurements to prepare the written estimate. We keep records of jobs done in Santa Ana for project continuity. The collected information is not sold to any outside broker and is not used for advertising.
Who we share it with
Your details are seen only by the estimator and crew assigned to your project, alongside providers that host this website and carry our email, telephone calls, and text messages. Public authorities receive records only where state or municipal law requires disclosure. Your personal information is never sold to outside marketing vendors, data brokers, or directories.
Cookies and tracking
This website sets no cookies of its own, runs no analytics scripts, and loads no third party trackers or advertising pixels. External links on this site, including map directions and review platform links, take you to independent services run by outside companies. Each of those external platforms operates under its own separate privacy policy and terms.
How long we keep records
Enquiries that do not become concrete jobs are deleted from our office systems after 6 months. Records of jobs done are kept for the full duration of a written workmanship guarantee against defects in how it was built and for 7 years as tax law requires. Once those required intervals expire, all customer files are permanently purged from all company storage.
Your rights and choices
You may contact us anytime to review, correct, or delete your personal details. You can opt out of text messages by replying STOP to any message, or opt out of phone calls by asking. Under the California Consumer Privacy Act, California residents hold the right to know what personal data is held and request its deletion by submitting a written request to our office.
Children and this website
This website and our concrete construction services are intended strictly for adults who manage residential or commercial property. We do not knowingly solicit or collect personal information from anyone under 18 years of age. If we learn that a minor has submitted personal details through this site, we immediately purge that information from our active files and records.
Changes and how to reach us
We may update this privacy statement occasionally to reflect operational or regulatory changes, and we publish every revised version directly on this page. If you have questions about personal privacy or our data practices, reach Bristol Santa Ana Concrete using our email address, our telephone line, or by mail at our office on South Bristol Street in Santa Ana, CA.